When was the last time you followed up with a customer and got a response like, “Oh yes, thanks for the reminder!”? If it’s been a while, you're not alone. Most businesses are missing out on easy wins because they…
Remember the days when lead scoring meant manually grading prospects based on gut feeling and a spreadsheet? Those days are long gone. Today, AI is flipping the script—helping marketers target smarter, qualify faster, and close better. From crunching massive datasets…
In today's evolving digital world, personalisation isn't just a buzzword anymore; it's the new standard. And nowhere is it more impactful than in industries where real-time decisions shape user experience, like ride-hailing. From Uber to Bolt, Careem, Little Cab, Yango,…
In the FMCG (Fast-Moving Consumer Goods) industry, the landscape of digital marketing is undergoing a dramatic transformation. As consumer expectations shift and technology continues to advance, AI-powered tools are emerging as game-changers, enabling businesses to engage with customers more personally…
Personalisation is no longer a luxury in this evolving fashion industry; it’s an expectation. Customers demand tailored shopping experiences that align with their unique tastes, preferences, and behaviours. AI for fashion brands has emerged as a game-changer, enabling businesses to…
In a world where inboxes are flooded with emails, standing out requires more than just catchy subject lines. Marketers need to balance AI-driven efficiency with the human touch to create personalized, engaging, and high-converting email campaigns. This guide explores how…
Customer retention is the backbone of a successful business. While acquiring new customers is essential, retaining them is what drives long-term profitability. According to Bain & Company, increasing customer retention rates by just 5% can boost profits by 25% to…
Acquiring new customers is expensive, but keeping them? That’s where the real magic happens. Studies show that increasing customer retention by just 5% can boost profits by 25% to 95%. Yet, many businesses focus more on acquisition than retention. Customer…
Email marketing is both an art and a science. The most successful SaaS email campaigns don’t just rely on great copy or design; they leverage psychology to drive action. Understanding human behaviour can significantly improve open rates, engagement, and ultimately,…
Cold leads can feel like a lost cause. You’ve got their email, but they’re not engaging, not clicking, and certainly not buying. The good news? Email personalization—when done right—can warm them up and turn them into loyal customers. According to…