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"Why Email Marketing Is Important and Why Your Business Should Invest in It

Why Email Marketing Is Important and Why Your Business Should Invest in It in 2025

Digital transformation in Nigeria has reached new heights, with brands leveraging every possible digital channel to connect with their customers. Among these, email marketing stands out as one of the most cost-effective and impactful methods for building meaningful customer engagement.

In 2025, the challenge for marketers lies in navigating increasingly crowded inboxes. With consumers bombarded by email solicitations from multiple brands and competitors, capturing and retaining their attention requires a well-thought-out strategy.

Let’s explore why email marketing remains a vital tool for Nigerian brands and how it can elevate your customer engagement efforts.

Why Email Marketing Works in 2025

Why do people open emails? It is an important question of relevance every brand must understand before sending out emails. In this comprehensive report, 1 billion emails are analyzed in various ways which matter to businesses and user behaviors, including the subject line in emails, the category of emails sent, the best day of the week to send out emails and the best time to have emails sent out to the target audience which will, in turn, boost the open and click rates.techeconomy.ng

Why do people open emails?
Why do people open emails? – techeconomy.ng

Brands are sending marketing emails for various reasons, such as reminders, updates on new products, customer verification, and so much more. Some of these messages can even be automated. If your small business still isn’t sending automated emails, then make it happen in 2025.

Automated emails save you a lot of time and do wonders for growing customer relationships. If you send a regular newsletter, set up an automated welcome email for new subscribers, and this is what Yournotify can do for your brand. This will start your relationship off on the right foot and build trust between your brand and your new contacts.

 

Everybody thinks social media is the most effective method of reaching customers; every day we hear Facebook has 2 billion users and Instagram has surpassed 1 billion users too. However, what is frequently missing from these conversations is one simple fact: You need an email address to open a social media account, and that’s an indication of how powerful email marketing can be in your customer engagement.

Relevance Drives Engagement
The key to successful email marketing lies in understanding why people open emails. According to a comprehensive study analyzing 1 billion emails, factors such as subject line personalization, content relevance, and timing significantly impact open and click-through rates.

To boost your email campaign performance:

  • Use personalized subject lines that resonate with your audience.
  • Segment your email list to ensure content matches the needs of each recipient.
  • Schedule emails based on insights into the best times and days for your audience to engage.

The Rise of Automated Emails

Brands are increasingly using automated emails for purposes like:

  • Customer onboarding
  • Order confirmations
  • Promotional campaigns
  • Product updates

For small businesses in Nigeria, automated emails save time while nurturing customer relationships. For instance, sending a welcome email to new subscribers sets the tone for trust and loyalty. With platforms like Yournotify, automating such processes is seamless and efficient.

Email vs. Social Media: Why Email Reigns Supreme

While social media is undeniably influential, it’s worth noting one critical fact: you need an email address to create a social media account. This underscores the foundational role email plays in customer engagement.

Here’s why email marketing offers unique advantages:

  • Higher ROI: Email marketing has an average ROI of $36 for every $1 spent, outperforming most digital channels.
  • Direct Communication: Unlike social media algorithms, emails land directly in your audience’s inbox, ensuring your message reaches them.
  • Long-Term Impact: Building an email list gives brands a valuable owned audience that isn’t reliant on third-party platforms.

Practical Steps for Email Marketing Success in 2025

  1. Start with Automation: Implement automated workflows for tasks like welcome emails, abandoned cart reminders, and customer feedback requests.
  2. Leverage Personalization: Address your audience by name and tailor content based on their preferences or purchase history.
  3. Optimize for Mobile: With over 90% of users reading emails on mobile devices, ensure your email design is responsive.
  4. Analyze and Improve: Use analytics tools to track open rates, click-through rates, and conversions. Refine your strategy based on the data.

Conclusion

Email marketing continues to be a game-changer for Nigerian brands looking to deepen customer engagement. While social media plays an essential role in brand visibility, email remains unparalleled in fostering direct and meaningful connections. With tools like Yournotify, you can automate and personalize your email campaigns, saving time and delivering measurable results.

As you craft your marketing strategy for 2025, make email marketing a cornerstone of your efforts to engage, inform, and convert your audience.