Shared Team Inbox for Email & Follow-ups

Bring email enquiries, replies and follow-ups into one team workspace. Give every conversation a clear owner and keep the next step in view.

Email conversations, organised

Mailboxes, message history and team follow-up alongside your contacts and campaigns.

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Turn incoming email into meaningful engagement.

From a first enquiry to an ongoing relationship, keep the message, the person and your team’s next action connected.

Write useful replies with the full message in focus

Compose email from your approved sender identity, choose a contact and add the details they need. Include attachments, CC or BCC recipients and a clear signature, so everyday enquiries receive a complete, personal response.

Connect the mailboxes your team works from

Forward new incoming email from your existing provider into Yournotify. Keep your current email address and organise each mailbox in the same workspace, with a sender identity, signature and booking link that match its purpose.

Give colleagues the right access and clear ownership

Choose a private mailbox or share it with teammates who have Inbox permission. Assign conversations, add internal notes and mention colleagues to pass on context, so the next person can pick up the discussion without starting again.

Plan the next message and stay on top of follow-ups

Schedule an email for the right time and attach a follow-up automation when your workflow needs another step. Use Scheduled, Follow-up, Overdue and Assigned to me views to organise upcoming work and find conversations that need attention.

Create richer emails with reusable designs

Start with a template or open the Designer to build a more visual message. Bring announcements, programme details and helpful next steps into a branded layout, while keeping personal replies and ongoing email conversations together.

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One email workspace for the people you serve.

Sales and enquiries

Respond to prospective clients, share information and keep the next follow-up visible.

Schools, communities and organisations

Coordinate questions from members, students, families and participants through shared team mailboxes.

Support and operations

Assign ownership, leave internal context and organise ongoing requests across your team.

Frequently asked questions

Inbox is the team email workspace in Yournotify. It brings mailboxes, threaded messages, assignments, internal notes, scheduled messages and follow-ups into one place.

Create a mailbox and choose forwarding from an existing mailbox. Forward new incoming messages from your email provider to the address generated in Yournotify, then verify the connection. Your existing provider and MX records stay in place.

Yes. Choose shared access for teammates with Inbox permission, or private access for you and the account owner. Conversation assignments help make responsibility clear.

Yes. The composer includes a scheduled send time and an optional follow-up automation. Dedicated folders help you review scheduled, follow-up and overdue work.

Inbox manages team email exchanges and follow-ups. Email campaigns send newsletters and other messages to audiences. Conversations manages connected web chat and social messaging channels. All three support engagement in Yournotify.

Give every email conversation a clear next step.

Bring your mailboxes, team replies and follow-ups together in Yournotify.

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