How do I include a survey in a campaign?
Use the published survey link as the campaign’s next step. Explain briefly what the survey is about and why the customer’s response matters.
For Email, use a clear button or link; for SMS, keep the invitation short and include the survey URL. Review the complete journey on a phone before sending.
Connect every marketing channel to one customer journey.
Capture and segment audiences, then coordinate email, SMS, WhatsApp, voice, Calls, push, in-app messages, conversations, automations, referrals, loyalty, rewards, ads, and developer APIs from one growth platform.
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