How do I build an SMS customer journey?
Use Automations to connect a customer event or audience condition to an SMS follow-up. Prepare the transactional or promotional sender that fits the message, add the timing and test the route with the expected contact data.
Connect every marketing channel to one customer journey.
Capture and segment audiences, then coordinate email, SMS, WhatsApp, voice, Calls, push, in-app messages, conversations, automations, referrals, loyalty, rewards, ads, and developer APIs from one growth platform.
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