How do I create a customer survey?
Use Forms to collect structured customer feedback.
- Open Forms and create a new form.
- Select Survey as the form type and choose the contact target.
- Add the questions and response fields you need.
- Write a clear confirmation message and test the response flow.
- Share the form link or embed it in the relevant page.
Connect every marketing channel to one customer journey.
Capture and segment audiences, then coordinate email, SMS, WhatsApp, voice, Calls, push, in-app messages, conversations, automations, referrals, loyalty, rewards, ads, and developer APIs from one growth platform.
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