Help centre / Surveys

How do I create a customer survey?

Use Forms to collect structured customer feedback.

  1. Open Forms and create a new form.
  2. Select Survey as the form type and choose the contact target.
  3. Add the questions and response fields you need.
  4. Write a clear confirmation message and test the response flow.
  5. Share the form link or embed it in the relevant page.

Read form setup guidance →

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