Run permission-based WhatsApp campaigns with a relevant audience and an approved message template. Prepare the campaign content, sender and timing, then review delivery and incoming customer interest so each offer has a clear next step.
Bring audience permission, template selection, campaign setup and response handling into one considered marketing workflow.
Bring audience permission, template selection, campaign setup and response handling into one considered marketing workflow.
Choose lists or segments whose contacts have permission to receive the promotion over WhatsApp. Keep the audience connected to the offer and review the available customer information before preparing a message for a broad or unrelated group.
Select the appropriate approved template and complete its content and variables for this campaign. Keep the wording, media and call to action aligned with the offer so the customer can understand both the message and its intended next step.
Check the WhatsApp sending configuration, final audience and campaign schedule before activation. Make sure the destination or requested action is ready when the offer arrives, especially when the campaign relates to a launch, event or time-limited promotion.
Review the campaign’s available sending and engagement information, and plan how the team will handle supported incoming customer conversations. Keep follow-up tied to the offer while respecting the reply options and messaging windows available for the customer’s channel.
Choose an audience that expects to hear from you about the planned offer.
Review the selected template, variable values, sender and destination together.
Use results and supported customer replies to guide a relevant next step.
Setup and everyday use of WhatsApp Marketing Campaigns.
Read setup guides and more FAQs → Explore API documentation →
Run permission-based WhatsApp campaigns with a relevant audience and an approved message template. Prepare the campaign content, sender and timing, then review delivery and incoming customer interest so each offer has a clear next step.
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