To ensure the integrity, security, and smooth operation of our platform, we’ve introduced a User Level system to manage campaign limits for new accounts. When you sign up for our platform, your account is initially set to User Level that restricts the number of contacts you can send campaigns to (a maximum of 1,000 contacts per campaign).

The User Level is in place to help protect the overall performance of our platform and to ensure that all users adhere to best practices for campaign management. This helps us prevent any negative impact on our infrastructure and ensures that all accounts operate within our security and operational standards.

If you wish to send campaigns to larger audiences, you can reach out to our support team for further account verification. Once your company is verified, your account will be upgraded, and the restrictions on campaign limits will be removed, allowing you to send campaigns to larger contact lists without limitations.

This process allows us to maintain a high level of security, safeguard the platform’s performance, and ensure that users can scale their campaigns responsibly, without compromising the quality of the service for others.