STEP 1: Locate the “Engagement” section from your dashboard.
STEP 2: Click on “SMS” from the drop-down menu.
STEP 3: Click on “Create SMS”. Scroll down to the “Journey”
STEP 4: Fill in the necessary information, click on “Add Action”.
You can add an action based on campaign metrics (Select either Success or Fail from the dropdown menu).
After creating the campaign journey, you can track the steps your audience took after receiving your SMS campaign. By analyzing this data you can efficiently nurture leads and build stronger relationships with your audience.
