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Frequently Asked Questions

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How can i request for my email sender ID?

To request an email sender ID is very crucial as it enhances brand recognition and trust, making your messages easily recognizable. Having a sender ID improves deliverability by lowering the risk of being marked as spam and guarantees that your emails reach your intended audience. Here is a guide to request for an email sender ID. 

 

STEP 1: Locate the “Account” section on your dashboard.

STEP 2: From the “Account” section, Click on “SenderID” from the drop-down menu.

STEP 3: Click on “Create SenderID”.

STEP 4: Fill in your email address (company/business email)  and select either promotional or transactional campaign.

STEP 5: Click “Submit”.

STEP 6: Kindly head to your email to verify your sender ID  through the verification links that will be sent to you. Ensure that all three links are verified. 

Timeframe: Your sender ID will be ready instantly.

Note: For more than one sender IDs, it is compulsory that you subscribe or request for our enterprise package.

 

Email Marketing Platform, Email Sender ID, Getting Started, Sender ID
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