Frequently Asked Questions

View Categories

How can i request for my email sender ID?

To request an email sender ID is very crucial as it enhances brand recognition and trust, making your messages easily recognizable. Having a sender ID improves deliverability by lowering the risk of being marked as spam and guarantees that your emails reach your intended audience. Here is a guide to request for an email sender ID. 

 

STEP 1: From your Dashboard, Click on “Add Sender ID (Email)“.

STEP 2: Click on “Create SenderID”.

STEP 3: Fill in your email address (company/business email)  and select either promotional or transactional campaign.

STEP 4: Click “Submit”.

STEP 5: Kindly head to your email to verify your sender ID  through the verification links that will be sent to you. Ensure that all three links are verified. 

Timeframe: Your sender ID will be ready instantly.

Note: For more than one sender IDs, it is compulsory that you subscribe or request for our enterprise package.

 

Email Marketing Platform, Email Sender ID, Getting Started, Sender ID
Did you find this information helpful